Billing Terms and Conditions

Thank you for shopping with SOLEN. These Billing Terms and Conditions explain how payments are processed, verified, and managed when you purchase products from our website.

By placing an order with SOLEN, you agree to the terms outlined below.

Accepted Payment Methods

SOLEN accepts the payment methods available during checkout.

Available payment options may include major credit cards, debit cards, digital wallets, and other secure payment methods provided at checkout.

All payments are subject to authorization and verification by the applicable payment provider.

Payment Authorization

When you complete a purchase, you authorize SOLEN to charge your selected payment method for the total order amount, including:

Product costs.
Applicable taxes.
Shipping fees.
Any additional charges displayed during checkout.

Orders will only be processed after successful payment authorization.

Pricing and Currency

All prices displayed on our website are shown in the applicable currency during checkout.

SOLEN reserves the right to update product prices, promotions, and offers at any time without prior notice.

Any price changes will not affect orders that have already been confirmed.

Billing Information

Customers are responsible for providing accurate and complete billing information during checkout.

Incorrect billing details may result in:

Payment delays.
Order verification requests.
Order cancellation.

Please ensure that your billing information matches the details associated with your payment method.

Order Verification and Fraud Prevention

To protect our customers and prevent fraudulent transactions, SOLEN may perform additional verification checks before approving an order.

We reserve the right to cancel or refuse orders that appear suspicious, unauthorized, or in violation of our policies.

If an order is canceled after payment has been received, a refund will be issued to the original payment method.

Failed or Declined Payments

If your payment is declined or cannot be processed:

Your order will not be completed.
Items will not be shipped until payment is successfully confirmed.
You may need to contact your bank or payment provider for assistance.

Refunds and Credits

Approved refunds will be issued according to our Return & Refund Policy.

Refunds will be processed back to the original payment method used for the purchase.

Please note that processing times may vary depending on your bank, credit card provider, or payment service.

Chargebacks

If you have a concern regarding a payment or order, please contact SOLEN customer support before filing a chargeback.

We will make every effort to investigate and resolve any issues as quickly as possible.

Payment Security

Your payment security is important to us.

Payments are processed through secure third-party payment providers that use industry-standard security measures. SOLEN does not store your complete credit or debit card information on its servers.